Troubleshooting Studio

Are you running into an unknown error in Studio? Here are a few suggestions to troubleshoot your issue.

Is it Browser Related?

To rule out any possible bugs in Studio, let's try the following to narrow down the issue.

  1. Try accessing Studio from a new window, a private window, or another browser. Did it work?
  2. If not, you'll want to clear your cache. Clearing the cache fixes most browser problems by freeing up space. 
  3. If the issue persists after completing the above steps, try turning off your VPN or ad blocker browser extensions. 
  4. If the above steps have not resolved the issue, please reach out to Support for assistance. 

We appreciate your efforts in completing the above tasks. This helps our Support team narrow down potential solutions.