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      2. Support

      How do I contact WellSaid Labs Customer Support?

      We are available through live chat and email during business hours.

      Feel free to leverage the self-service resources and FAQs in our robust Knowledge Center or reach out to Support if you have any questions, feedback, or technical issues while using Studio.

      Live Chat

      Chat support is only available for the Creative, Team, and Enterprise plans during business hours. Locate the chat icon in the bottom-right corner to find us. 

      • Monday through Friday, except holidays: 9:00 AM and 4:00 PM PT

      • Saturday and Sunday: Closed

      Email

      Email support is available by contacting us at support@wellsaidlabs.com

      Response Times

      Chat: 1 hour
      Email: 1 business day (except weekends and US holidays.)