How to contact WellSaid Customer Support

We are available through live chat and email during business hours.

Feel free to leverage the self-service resources and FAQs in our robust Knowledge Center or reach out to Support if you have any questions, feedback, or technical issues while using Studio.

Live Chat

Chat support is only available for the Creative, Business, and Enterprise plans during business hours. Locate the chat icon in the bottom-right corner to find us. 

  • Monday through Friday, except holidays: 9:00 AM and 4:00 PM PT

  • Saturday and Sunday: Closed


Our Support is available to assist by contacting us at

Response Times

Email: 24 hours/1 business day (except weekends, US holidays, WSL Winter Break*.)

*The WellSaid team will be observing a company-wide Winter Break from December 23, 2023, to January 1, 2024. Our Support team will monitor for system availability issues only. We will be recharged and ready to assist you starting January 2, 2024.