How do I contact WellSaid Labs Customer Support?

We are available through live chat and email.

Feel free to leverage our self-service resources of our Knowledge Base for frequently asked questions or reach out to Support if you have any questions, feedback, or technical issues while using Studio.

Live Chat

Chat support is available in the Studio during open hours. Locate the chat icon in the bottom-right corner to find us.

  • Monday through Friday, except holidays: 9:00 AM and 4:00 PM PT

  • Saturday and Sunday: Closed

If the chatbox is not visible during open hours, simply clear your cache and cookies and try logging back in.


Email support is available by contacting us at

Response Times

Chat: 1 hour
Email: 24 hours (except weekends and US holidays.)