What counts as a download?

The download allotment is the maximum number of clips you can have during a billing period. Once you reach your clip limit, you can only render or download clips if you delete eligible existing clips to free up space.

What counts as a download?

A clip only counts towards your total number of downloads if the clip has been:

Downloaded
Combined
Was not deleted before the end of your billing cycle

NOTE: Unlimited retakes are included in all subscription levels, so once you get the right take, make sure to delete the rejected clips to free up your credits.

What makes a clip ineligible for credit?

Once you've downloaded a clip or used our combine feature, each clip used will no longer be eligible for credit.

Example: If you combine 4 clips into one Combined clip, that will count as 4 downloads. Deleting the clips afterward will not add credits back to your account.

Does deleting a clip count against my monthly/annual total?

Each time you create a clip, your clip count will increase.

Usage-1

While you might see your clip count number go up and down, you'll know which clip is eligible for credit by the +1 icon that appears when you hover over the delete button.

Credit

Does downloading a clip more than once count against your total downloads?

Clips that have been downloaded or combined can be downloaded multiple times without increasing your total clip count.
Recombining previously downloaded or combined clips do not count toward your total clip count.
Combining new clips with previously downloaded or combined clip adds that many clips to the total clip count.

Ran out of credits/downloads?

You can upgrade to the next subscription tier or reach out to Support to renew early.

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