The download allotment is the maximum number of clips you can have during a billing period. Once you reach your clip limit, you can only render or download clips if you delete eligible existing clips to free up space.
What counts as a download?
- Was not deleted before the end of your billing cycle
NOTE: Unlimited retakes are included in all subscription levels, so once you get the right take, make sure to delete the rejected clips to free up your credits.
What makes a clip ineligible for credit?
Once you've downloaded a clip or used our combine feature, each clip used will no longer be eligible for credit.
Example: If you combine 4 clips into one Combined clip, that will count as 4 downloads. Deleting the clips afterward will not add credits back to your account.
Does deleting a clip count against my monthly/annual total?
While you might see your clip count number go up and down, you'll know which clip is eligible for credit by the +1 icon that appears when you hover over the delete button.
Does downloading a clip more than once count against your total downloads?
- Clips that have been downloaded or combined can be downloaded multiple times without increasing your total clip count.
- Recombining previously downloaded or combined clips do not count toward your total clip count.
- Combining new clips with previously downloaded or combined clip adds that many clips to the total clip count.
Ran out of credits/downloads?
You can upgrade to the next subscription tier or reach out to Support to renew early.
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