Changing your billing information

WellSaid Labs Studio is a recurring subscription service billed monthly (or anually). See below for billing information and instructions to update your billing details and find your invoice.


In this article

Changing your billing information
Locating an invoice
Updating your invoice details

Changing your billing information

  1. In your WellSaid account, navigate to Account > Billing from the left menu. 
  2. Under Payment Method, select Update.
  3. Enter your credit card information and select Update Card.

Note: You will be charged on the new payment method on your next billing date. 

Update_Billing-1

Locating an invoice

  1. In your WellSaid account, navigate to Account > Billing from the left menu. 
  2. Under Payment History, locate and select your invoice number.
  3. Select the Invoice number to download.

Invoice_Number

Updating your invoice details

Please get in touch with Support to update any invoice details, including company name, individual name, VAT number, address, and W9. 

Please note that we cannot update previous invoices. We recommend reaching out to Support before purchasing.

 

If you purchased your subscription through a quote, please get in touch with Support for assistance.