When you place a word or phrase in quotation marks (" "), the AI knows to pay particular attention to those words. Quotation marks let you shape the emphasis of your sentence.
Getting the right inflection
- Let's test out this sentence:
After the fixed-rate period ends, your interest rate will adjust up, or down based on, an index. - In this example, to get a more natural reading, we want to ask the AI to treat “up or down” as one unit. We want to place quotation marks around the phrase that should be emphasized.
- When we entered this sentence without quotation marks, the AI read it like this:
After the fixed-rate period ends, your interest rate will adjust up, or down based on, an index.
- After adjusting the script, the AI read it like this:
After the fixed-rate period ends, your interest rate will adjust “up or down” based on an index.