Known Issue: Resolving Blank Panel in WellSaid Plugins for Adobe Premiere Pro on Windows

Some users on the Windows platform may experience blank panels after successfully installing the WellSaid plugin for Adobe Premiere Pro.

In Version 2025, several access issues and problems related to the host application and plugin environment have been reported across various Adobe applications and plugins, including ours. Below are some known workarounds that Adobe has provided to help resolve these issues.

Note, while we haven't confirmed which versions of Creative Cloud apps are affected, this has been a commonly reported issue with the 2025 versions of the application and with new or recently updated plugins.

Workarounds

Option 1: Run the Host Application in Administrator Mode

1. Close the host application (e.g., Premiere Pro).
2. Right-click the application shortcut or executable file and select Run as Administrator.
3. If the plugin was installed while the application was in administrator mode, it may continue to work even when launched in normal user mode.

Option 2: Update the Windows Registry

1. Open the Windows Registry Editor:
   • Press Win + R, type regedit, and press Enter.
   • Alternatively, open CMD, type regedit, and press Enter.
2. Navigate to the following key (Your CSXS will depend on the version currently installed.):
   HKEY_CURRENT_USER/Software/Adobe/CSXS.12
3. Add a new entry:
   • Right-click in the right-hand panel and select New > String Value.
   • Name the entry: PlayerDebugMode.
   • Right-click and select Modify
   • Set the value to: 1
4. Close the Registry Editor.
5. Restart the host application (e.g., Premiere Pro).

For further troubleshooting or questions, please reach out to our support team at support@wellsaidlabs.com.

Technical Information from Adobe on the root cause of this issue can be found here:

Adobe Known Issue

Adobe Community Forum